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Home Personal Cards Manage Your Cards

Manage Your Cards

As per RBI guidelines and to ensure safety, ATM/POS/ECOM transactions facility can be Switched On/ Off on your Debit Card as per your convenience. Login to Utkarsh Internet/Mobile Banking and Click on Cards Section to know more.


To know more about the detailed process, click here

 

Steps to enable your Debit Card for Online transactions


1. Generate your Debit Card Green PIN via Internet Banking/ Mobile Banking/ ATM/ Micro-ATM

2. Post Generation of Green PIN initiate at least ‘One PIN’ based successful transaction at ATM / POS/ Micro-ATM

3. Post ‘One PIN’ based successful transaction, you may enable your Debit Card for e-Com transactions through:

    1.   i. Internet Banking/ Mobile Banking

    2.   ii. IVR Number- 1800-123-9878 (follow the IVR instructions)

 

  • Internet Banking
  • Mobile Banking
  • IVR

Steps to Enable E-Commerce Status of Debit Card Through Internet Banking

Step 1: Go to https://www.utkarsh.bank
Step 2: Click on login tab, then select login through Personal Banking
Step 3: Click on “CONTINUE TO LOGIN”
Step 4: Enter username and click on checkbox, then click on Continue
Step 5: Click on the security image, enter password and then click on SIGN IN
Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
Step 8: Click on Cards section
Step 9: Click on Manage Debit Card Limits
Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 13: Enter OTP sent on your registered mobile number and then click on submit
Step 14: A Confirmation message will be displayed stating- “It's done! Manage Debit Card has been processed successfully”         along with a reference number and date & time
Step 15: Click on DONE.GO BACK

 

Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking

Step 1: Open Utkarsh Mobile Banking App
Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
Step 3: Click on More option reflecting at the right bottom of the Screen
Step 4: Click on Cards
Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
Step 6: Click on Manage Debit Card Limits
Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
Step 8: Select Domestic or International for which you want to enable E-Com transaction
Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
Step 11:A Confirmation message will be displayed stating- “It’s done! Manage Debit Card has been processed successfully”              along with a reference number and date & time
Step 12: Click on DONE.GO BACK.

Enable E-Com Transaction Status of Debit Card Through IVR

Step A: Call our IVR number- 1800-123-9878 by your registered mobile number with Bank
Step B: Select language-: press 1 for English, press 2 for Hindi
Step C: Press 4 for “Enhance Card Security”
Step D: Please enter your 16-digit Debit Card number
Step E: Enter your four-digit Debit Card PIN
Step F: Press 1 to Continue or press 2 to re-enter your Debit Card details
Step G: Press 1 to de-block or temporarily block Card
Step H: Press 1 to switch on or de-blocking the Card
Step I: Press 3 for e-commerce transactions only
Step J: If successful- “your Card Number XXXX has been de-blocked successfully for domestic e-commerce transactions”
       Post completion of all above steps, customer will receive a confirmation SMS on their RMN that E-COM status of Debit Card          has been enabled for online transaction successfully along with reference number.
  • Internet Banking

    Steps to Enable E-Commerce Status of Debit Card Through Internet Banking

    Step 1: Go to https://www.utkarsh.bank
    Step 2: Click on login tab, then select login through Personal Banking
    Step 3: Click on “CONTINUE TO LOGIN”
    Step 4: Enter username and click on checkbox, then click on Continue
    Step 5: Click on the security image, enter password and then click on SIGN IN
    Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
    Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
    Step 8: Click on Cards section
    Step 9: Click on Manage Debit Card Limits
    Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
    Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
    Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
    Step 13: Enter OTP sent on your registered mobile number and then click on submit
    Step 14: A Confirmation message will be displayed stating- “It's done! Manage Debit Card has been processed successfully”         along with a reference number and date & time
    Step 15: Click on DONE.GO BACK

     

  • Mobile Banking

    Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking

    Step 1: Open Utkarsh Mobile Banking App
    Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
    Step 3: Click on More option reflecting at the right bottom of the Screen
    Step 4: Click on Cards
    Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
    Step 6: Click on Manage Debit Card Limits
    Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
    Step 8: Select Domestic or International for which you want to enable E-Com transaction
    Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
    Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
    Step 11:A Confirmation message will be displayed stating- “It’s done! Manage Debit Card has been processed successfully”              along with a reference number and date & time
    Step 12: Click on DONE.GO BACK.

  • IVR
    Enable E-Com Transaction Status of Debit Card Through IVR

    Step A: Call our IVR number- 1800-123-9878 by your registered mobile number with Bank
    Step B: Select language-: press 1 for English, press 2 for Hindi
    Step C: Press 4 for “Enhance Card Security”
    Step D: Please enter your 16-digit Debit Card number
    Step E: Enter your four-digit Debit Card PIN
    Step F: Press 1 to Continue or press 2 to re-enter your Debit Card details
    Step G: Press 1 to de-block or temporarily block Card
    Step H: Press 1 to switch on or de-blocking the Card
    Step I: Press 3 for e-commerce transactions only
    Step J: If successful- “your Card Number XXXX has been de-blocked successfully for domestic e-commerce transactions”
           Post completion of all above steps, customer will receive a confirmation SMS on their RMN that E-COM status of Debit Card          has been enabled for online transaction successfully along with reference number.

 

 

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Registered Office Address:

Utkarsh Tower,
NH-31(Airport Road),
Sehmalpur, Kazi Sarai,
Harhua, Varanasi,
PIN – 221105, Uttar Pradesh

Phone:
0542-2500596
1800 123 9878

Email:
[email protected]

[email protected]

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 Disclaimer | Sitemap | Miscellaneous | Terms and Conditions | GST Registration Numbers

“Beware of Fictitious offers/ Lottery Winnings/Cheap Fund Offers – Do not fall prey to such fictitious offers by making remittance towards participation in such schemes/offers”

“Effective 1st September’19, TDS of 2% is applicable on cash withdrawal exceeding Rs. 1 crore in a financial year. For more details please click here ”

“Utkarsh Small Finance Bank Ltd." does not solicit/collect/request for payment of cash for its services/products. Beware of illegal/fraudulent entities using our brand name "UTKARSH" in any sequence/format.”

CIN: U65992UP2016PLC082804 (Utkarsh Small Finance Bank is ipv6 compliant)

 

Utkarsh Finance Bank

Complaint Form

I authorise Utkarsh Small Finance Bank Ltd. & its representatives to Call, SMS or Email me with reference to my complaint.

If the resolution you receive does not meet your expectations, you may communicate your concern further to our Nodal Officer at [email protected] If you are unsatisfied with the responses you receive after following the first two levels of the complaint mechanism, you may write further to Mr. Aravind Khandelwal, Principal Nodal Officer at [email protected] As per the Banking Ombudsman Scheme 2006, if your complaint is not resolved within one month from filing the complaint or if you are not satisfied with the reply, finally you can also write to Office of the Banking Ombudsman appointed by Reserve Bank of India.

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