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Toll Free No.
1800 123 9878
1800 208 1788
As per RBI guidelines and to ensure safety, ATM/POS/ECOM transactions facility can be Switched On/ Off on your Debit Card as per your convenience. Login to Utkarsh Internet/Mobile Banking and Click on Cards Section to know more.
To know more about the detailed process, click here
1. Generate your Debit Card Green PIN via Internet Banking/ Mobile Banking/ ATM/ Micro-ATM
2. Post Generation of Green PIN initiate at least ‘One PIN’ based successful transaction at ATM / POS/ Micro-ATM
3. Post ‘One PIN’ based successful transaction, you may enable your Debit Card for e-Com transactions through:
i. Internet Banking/ Mobile Banking
ii. IVR Number- 1800-123-9878 (follow the IVR instructions)
Steps to Enable E-Commerce Status of Debit Card Through Internet Banking
Step 1: Go to https://www.utkarsh.bank
Step 2: Click on login tab, then select login through Personal Banking
Step 3: Click on “CONTINUE TO LOGIN”
Step 4: Enter username and click on checkbox, then click on Continue
Step 5: Click on the security image, enter password and then click on SIGN IN
Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
Step 8: Click on Cards section
Step 9: Click on Manage Debit Card Limits
Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 13: Enter OTP sent on your registered mobile number and then click on submit
Step 14: A Confirmation message will be displayed stating- “It's done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 15: Click on DONE.GO BACK
Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking
Step 1: Open Utkarsh Mobile Banking App
Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
Step 3: Click on More option reflecting at the right bottom of the Screen
Step 4: Click on Cards
Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
Step 6: Click on Manage Debit Card Limits
Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
Step 8: Select Domestic or International for which you want to enable E-Com transaction
Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
Step 11:A Confirmation message will be displayed stating- “It’s done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 12: Click on DONE.GO BACK.