Manage Your Cards

As per RBI guidelines and to ensure safety, ATM/POS/ECOM transactions facility can be Switched On/ Off on your Debit Card as per your convenience. Login to Utkarsh Internet/Mobile Banking and Click on Cards Section to know more.

To know more about the detailed process, click here

Steps to enable your Debit Card for Online transactions

1. Generate your Debit Card Green PIN via Internet Banking/ Mobile Banking/ ATM/ Micro-ATM

2. Post Generation of Green PIN initiate at least ‘One PIN’ based successful transaction at ATM / POS/ Micro-ATM

3. Post ‘One PIN’ based successful transaction, you may enable your Debit Card for e-Com transactions through:

1. i. Internet Banking/ Mobile Banking
2. ii. IVR Number- 1800-123-9878 (follow the IVR instructions)

Internet Banking
Mobile Banking
IVR

Steps to Enable E-Commerce Status of Debit Card Through Internet Banking

Step 1: Go to https://www.utkarsh.bank
Step 2: Click on login tab, then select login through Personal Banking
Step 3: Click on “CONTINUE TO LOGIN”
Step 4: Enter username and click on checkbox, then click on Continue
Step 5: Click on the security image, enter password and then click on SIGN IN
Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
Step 8: Click on Cards section
Step 9: Click on Manage Debit Card Limits
Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 13: Enter OTP sent on your registered mobile number and then click on submit
Step 14: A Confirmation message will be displayed stating- “It's done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 15: Click on DONE.GO BACK

Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking

Step 1: Open Utkarsh Mobile Banking App
Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
Step 3: Click on More option reflecting at the right bottom of the Screen
Step 4: Click on Cards
Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
Step 6: Click on Manage Debit Card Limits
Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
Step 8: Select Domestic or International for which you want to enable E-Com transaction
Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
Step 11:A Confirmation message will be displayed stating- “It’s done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 12: Click on DONE.GO BACK.

Enable E-Com Transaction Status of Debit Card Through IVR

Step A: Call our IVR number- 1800-123-9878 by your registered mobile number with Bank
Step B: Select language-: press 1 for English, press 2 for Hindi
Step C: Press 4 for “Enhance Card Security”
Step D: Please enter your 16-digit Debit Card number
Step E: Enter your four-digit Debit Card PIN
Step F: Press 1 to Continue or press 2 to re-enter your Debit Card details
Step G: Press 1 to de-block or temporarily block Card
Step H: Press 1 to switch on or de-blocking the Card
Step I: Press 3 for e-commerce transactions only
Step J: If successful- “your Card Number XXXX has been de-blocked successfully for domestic e-commerce transactions”
Post completion of all above steps, customer will receive a confirmation SMS on their RMN that E-COM status of Debit Card has been enabled for online transaction successfully along with reference number.

Internet Banking

Steps to Enable E-Commerce Status of Debit Card Through Internet Banking

Step 1: Go to https://www.utkarsh.bank
Step 2: Click on login tab, then select login through Personal Banking
Step 3: Click on “CONTINUE TO LOGIN”
Step 4: Enter username and click on checkbox, then click on Continue
Step 5: Click on the security image, enter password and then click on SIGN IN
Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
Step 8: Click on Cards section
Step 9: Click on Manage Debit Card Limits
Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 13: Enter OTP sent on your registered mobile number and then click on submit
Step 14: A Confirmation message will be displayed stating- “It's done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 15: Click on DONE.GO BACK
Mobile Banking

Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking

Step 1: Open Utkarsh Mobile Banking App
Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
Step 3: Click on More option reflecting at the right bottom of the Screen
Step 4: Click on Cards
Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
Step 6: Click on Manage Debit Card Limits
Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
Step 8: Select Domestic or International for which you want to enable E-Com transaction
Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
Step 11:A Confirmation message will be displayed stating- “It’s done! Manage Debit Card has been processed successfully” along with a reference number and date & time
Step 12: Click on DONE.GO BACK.
IVR

Enable E-Com Transaction Status of Debit Card Through IVR

Step A: Call our IVR number- 1800-123-9878 by your registered mobile number with Bank
Step B: Select language-: press 1 for English, press 2 for Hindi
Step C: Press 4 for “Enhance Card Security”
Step D: Please enter your 16-digit Debit Card number
Step E: Enter your four-digit Debit Card PIN
Step F: Press 1 to Continue or press 2 to re-enter your Debit Card details
Step G: Press 1 to de-block or temporarily block Card
Step H: Press 1 to switch on or de-blocking the Card
Step I: Press 3 for e-commerce transactions only
Step J: If successful- “your Card Number XXXX has been de-blocked successfully for domestic e-commerce transactions”
Post completion of all above steps, customer will receive a confirmation SMS on their RMN that E-COM status of Debit Card has been enabled for online transaction successfully along with reference number.