Manage Your Cards
Your Safety! Our Concern!
As per RBI guidelines and to ensure safety, ATM/POS/ECOM transactions facility can be Switched On/ Off on your Debit Card as per your convenience. Login to Utkarsh Internet/Mobile Banking and Click on Cards Section to know more.
To know more about the detailed process, click here
Steps to enable your Debit Card for Online transactions
1. Generate your Debit Card Green PIN via Internet Banking/ Mobile Banking/ ATM/ Micro-ATM
2. Post Generation of Green PIN initiate at least 'One PIN' based successful transaction at ATM / POS/ Micro-ATM
3. Post 'One PIN' based successful transaction, you may enable your Debit Card for e-Com transactions through:
i. Internet Banking/ Mobile Banking
ii. IVR Number- 1800-123-9878 (follow the IVR instructions)
Get
Rewards
1 reward point on every 100 spends on debit card
Get
15% discount
1 reward point on every 100 spends on debit card
Get
Free
Cash withdrawal on Utkarsh Bank ATMs
Steps to Enable E-Commerce Status of Debit Card Through Internet Banking
- Step 1: Go to https://www.utkarsh.bank
- Step 2: Click on login tab, then select login through Personal Banking
- Step 3: Click on "CONTINUE TO LOGIN"
- Step 4: Enter username and click on checkbox, then click on Continue
- Step 5: Click on the security image, enter password and then click on SIGN IN
- Step 6: Enter OTP sent on your registered mobile number and then click on SUMBIT
- Step 7: Click on the three horizontal lines reflecting on the left-hand side of the Screen
- Step 8: Click on Cards section
- Step 9: Click on Manage Debit Card Limits
- Step 10: Select Debit Card number from the drop-down menu for which you want to enable the E-Commerce status
- Step 11: Select Domestic or International for which you want to enable E-Commerce transaction
- Step 12: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
- Step 13: Enter OTP sent on your registered mobile number and then click on submit
- Step 14: A Confirmation message will be displayed stating- "It's done! Manage Debit Card has been processed successfully "along with a reference number and date & time
- Step 15: Click on DONE. GO BACK
Steps to Enable E-Commerce Status of Debit Card Through Mobile Banking
- Step 1: Open Utkarsh Mobile Banking App
- Step 2: Enter your login credentials (User Id & Password or MPIN) and click on continue
- Step 3: Click on More option reflecting at the right bottom of the Screen
- Step 4: Click on Cards
- Step 5: Click on the three horizontal lines reflecting on the right-hand side of the screen
- Step 6: Click on Manage Debit Card Limits
- Step 7: Select Debit Card Number from the drop-down menu for which you want to enable E-Commerce status
- Step 8: Select Domestic or International for which you want to enable E-Com transaction
- Step 9: Scroll down and enable the ECommerce Limit toggle icon as ON and Click on Next
- Step 10:Enter the OTP (One Time Password) sent on your registered mobile number and then click on submit
- Step 11:A Confirmation message will be displayed stating- "It's done! Manage Debit Card has been processed successfully "along with a reference number and date & time
- Step 12: Click on DONE. GO BACK.
Enable E-Com Transaction Status of Debit Card Through IVR
- Step A: Call our IVR number- 1800-123-9878 by your registered mobile number with Bank
- Step B: Select language-: press 1 for English, press 2 for Hindi
- Step C: Press 4 for "Enhance Card Security"
- Step D: Please enter your 16-digit Debit Card number
- Step E: Enter your four-digit Debit Card PIN
- Step F: Press 1 to Continue or press 2 to re-enter your Debit Card details
- Step G: Press 1 to de-block or temporarily block Card
- Step H: Press 1 to switch on or de-blocking the Card
- Step I: Press 3 for e-commerce transactions only
- Step J: If successful- "your Card Number XXXX has been de-blocked successfully for domestic e-commerce transactions"
Post completion of all above steps, customer will receive a confirmation SMS on their RMN that E-COM status of Debit Card has been enabled for online transaction successfully along with reference number.
