To be the trusted financial service provider to over 10 million customers by 2021.


To provide affordable & accessible banking services which are process centric, technology enabled and people oriented resulting in reliable, scalable and sustainable institution facilitating socioeconomic change.

Core values

  • 1. Customer and Employee Centric
  • 2. Transparency and Fair Practice
  • 3. Responsible and Responsive Service
  • 4. Integrated Social Values
  • 5. Striving for Excellence