Vision

To be the trusted financial service provider to over 10 million customers by 2021.

Mission

To provide affordable & accessible banking services which are process centric, technology enabled and people oriented resulting in reliable, scalable and sustainable institution facilitating socioeconomic change.

Core values

• 1. Customer and Employee Centric
• 2. Transparency and Fair Practice
• 3. Responsible and Responsive Service
• 4. Integrated Social Values
• 5. Striving for Excellence