About Utkarsh Small Finance Bank Limited
Utkarsh Small Finance Bank Limited (USFBL),(NSE/BSE UTKARSHBNK) incorporated on April 30, 2016, is engaged in providing banking and financial services with a focus on providing microfinance to the underserved and unserved sections of the country. The Bank’s lending activities are primarily focused in rural and semi-urban locations of the country while its other services are spread across the country. The Bank commenced its operations on January 23, 2017, pursuant to the small finance banking licence granted by RBI on November 25, 2016.
The Bank extends microfinance loans based on Joint Liability Group (JLG) model to individuals, other retail asset loans including Micro, Small and Medium Enterprise (MSME) Loans, Housing Loans (HL), Personal Loans, Commercial Vehicle Loans, Construction Equipment Loans and Wholesale Lending to borrowers.
The Bank offers a slew of digital services such as Internet and Mobile Banking, Digi On-Boarding, and an online account opening facility for clients, besides a range of ATMs and Micro ATMs for ease of transactions, amongst others.
The Bank is headquartered at Varanasi, Uttar Pradesh.
Vision
To be the most trusted, digitized bank that is financially and socially inclusive, and creates value across social strata through insightful and viable solutions
Mission
Be the preferred financial institution across all customer segments through technology enabled solutions that are sustainable, inclusive, and scalable, supported by a work culture that centers on passion, values and corporate ethics to deliver best in class customer experience.
P
Persistence is our innate quality
R
Responsible & Ethical in our dealings
I
Inclusive in our approach
D
Diligent in our process
E
Excellence in all that we do
From a Micro Finance Institution (NBFC-MFI) to a Small Finance Bank (SFB)
| Instrument | Rating | Outlook |
|---|---|---|
| CD | ICRA AI+ | NA |
| Tier II | Care A and ICRA A | Stable |
Capital Structuring & Fund Raise Committee
Corporate Social Responsibility Committee
Credit Approval Committee
Customer Service Committee
IT Strategy Committee
Nomination & Remuneration Committee
Review Committee for Identification of Wilful Defaulters
Risk Management Committee
Special Committee for Corporate Office Building Project
Special Committee of the Board for Monitoring and Follow-up of cases of Frauds
Stakeholder Relationship Committee
CREDIT MODELLING & RISK TEAM OF THE YEAR’ AWARD AT THE INDIA CREDIT RISK SUMMIT & AWARDS 2024
YEAR - 2024
MOST PREFERRED WORKPLACE 2023-2024 (BFSI EDITION) BY MARKSMEN DAILY
YEAR - 2023
Best Customer Experience at 18th Annual Summit and Awards by ASSOCHAM
YEAR - 2023
Best Customer Experience Strategy by India Customer Excellence (CX) Summit & Awards 2023
YEAR - 2023
Employee Excellence 2023 by the Times Group – ET EDGE
YEAR - 2023
Shri. Alok Pathak was recognised as the Chief Risk Officer of the year at BFSI Convex by Gain Skills media company.
YEAR - 2023
Most Trusted BFSI Brands by Teammarksmen Daily
YEAR - 2023
APY Excellence Award
YEAR - 2023
Best Emerging Business Partner by Volvo Eicher Commercial Vehicles (VECV) for Bihar.
YEAR - 2023
Ranked No.2 Under The Small Finance Bank Category By Bt-kpmg Survey – February 05, 2023 Issue
YEAR - 2023
Ranked No. 3 amongst Small Finance Bank – Fortune magazine 2022
YEAR - 2022
RANKED NO. 3 AMONGST SMALL FINANCE BANK – FORTUNE MAGAZINE 2022Utkarsh Small Finance Bank amongst the “The Next 500 Companies 2022”
YEAR - 2022
Recognised As Brand Of The Year 2022” By Team Marksmen Daily And Media Partner India Today
YEAR - 2022
Recognition As One Of The "promising Brands 2022" By Economic Times
YEAR - 2022
Griha Award Was Bestowed Upon Us For The Integrated Water Management At Utkarsh Tower
YEAR - 2022
Pfrda Award For Qualifying The Contest "beat The Best & Be The Best (9th May, 22 To 30th June,22)"
YEAR - 2022
Best It Risk & Management At The Indian Banks’ Association Banking Technology Awards 2022
YEAR - 2022
Epitomising Excellence in the BFSI industry 2021 by Team Marksmen & NDTV 24x7
YEAR - 2021
Best Brand 2021 by The Economic Times
YEAR - 2021
Best Places to work in India 2021 - by Ambition Box
YEAR - 2021
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Most Trusted Brands of India by Team Marksmen and CNBCTV18
YEAR - 2021
Best Small Finance Bank by Business Today - KPMG
YEAR - 2020
State Level Outstanding Performance Award by NABARD
YEAR - 2020
Social Impact Initiatives, 2019
YEAR - 2019
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Mine Media Excellence Award 2019 (Excellence Award)
Year - 2019
MFIN Microfinance Awards (Effective Grievance Redressal Systems)
Year - 2018
SKOCH ORDER-OF-MERIT
Year - 2016
MSME Banking Excellence Award - 2015 Chamber of Indian Micro, Small & Medium Enterprises.
Year - 2015
Smart Campaign Client Protection Certification June 2015
YEAR - 2015
MF Pricing Transparency - Seal of Pricing Transparency Award Aug 2013 – Aug 2014
Year - 2014
MIX S.T.A.R. MFI
Year - 2013
Microfinance India Organization of the Year (Small & Medium Category) Awards 2012
Year - 2012
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