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      COVID-19 Precautionary Steps

      Considering COVID-19 we have taken precautionary steps demanded by the situation. Our branches will be open, with required hygiene measures and reduced staff.

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      Revision in Savings Account Interest Rates

      Revision in Savings Account Interest rates effective April 01, 2022

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      Customer Compensation and Protection Policy limiting the liability of customers in unauthorized electronic transactions is available under Bank Policies section for perusal of customers.

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      Our Avinashi branch located at The Utkarsh BANK Ltd. Shop No 5/215 Rajan Nagar Opp to weekly Market, K K Pudur post Avinashi Taluk, Tirupur - 641654, will be closed w.e.f April 30, 2022. It is being merged with our Tirupur branch.

Grievance Redressal
    • I authorise Utkarsh Small Finance Bank Ltd. & its representatives to Call, SMS or Email me with reference to my complaint.

  • If the resolution you receive does not meet your expectations, you may raise your concern further to our below Nodal Officer at [email protected].

    Name

    Zone

    Location

    Saptadeep Guha Phone No. : 9151037405

    East

    Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura, West Bengal and Sikkim, Bihar, Jharkhand

    Daniel Francis Low Phone No. : +91 8793030307

    West & South

    Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu, Karnataka, Madhya Pradesh, Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands, Andhra Pradesh and Telangana, Districts of Mumbai, Mumbai Suburban and Thane, Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane), Chhattisgarh, Kerala, Union Territory of Puducherry (only Mahe Region).

    Binu Mathew Phone No. : 011-69272108, 9001777002

    North 1

    Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana, Rajasthan, Union Territories of Jammu & Kashmir and Ladakh, North, North-West, West, South-West, New Delhi and South Districts of Delhi, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh, North-East, Central, Shahdara, East and South-East Districts of Delhi

    Abhishek Verma Phone No. : 9151037372

    North 2

    Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar), Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar)

    If you are still unsatisfied with the responses, you may escalate further to Mr. Sankha Basu, Principal Nodal Officer, Utkarsh Small Finance Bank Limited, S-24/1-2, 2nd Floor, Mahavir Nagar, Orderly Bazaar, Varanasi, Uttar Pradesh, PIN – 221002. Call: 0542-7109115/+91-8189043404; email: [email protected]. As per the Banking Ombudsman Scheme 2021, if your complaint is not resolved within one month of filing the complaint or if you are not satisfied with the reply, you can also write to the Office of the Banking Ombudsman appointed by the Reserve Bank of India.

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