• The Bank reserves the right to modify, change, withdraw or discontinue the Offer at any time, without prior notice, explanation or assigning any reason. Nothing in these Terms and Conditions set out herein or those forming part of the e-mailers or communications shall be construed as an obligation on the part of the Bank to continue the Offer until its stated expiry date.
• This Offer is valid only for customers holding a valid Debit Card issued by the Bank and the offer shall be valid at the sole discretion of the Bank. The Bank reserves the right to determine eligibility at its sole discretion.
• Participation in this Offer is entirely voluntary and participation of the customer shall be on their own motion. The Offer is non-encashable, non-negotiable, and non-transferable and intended solely for the eligible customers of the Bank. No cash or credit alternative will be provided in lieu of the Offer.
• Cleartax’ s Terms and Conditions, including its privacy policy, shall be applicable to all services availed under this Offer.
• The Offer shall not be available wherever it is prohibited by law or where it cannot be made or continued due to any legal or regulatory constraints.
• The Bank shall not be responsible for any technical glitches, including but not limited to website downtime, payment failures, or transaction errors occurring on the Cleartax platform.
• All disputes arising out of or in connection with this Offer shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Varanasi.
• The Bank is under no obligation to make any public announcements regarding the results or status of the Offer.
• In all matters relating to this Offer, the decision of the Bank shall be final and binding.
• By participating in this Offer, the customers agree to be bound by these terms and conditions and any additional terms communicated via email or through official channels.
• Any tax, duty or other charges payable to the government or any statutory authority arising from participation in the Offer shall be the sole responsibility of the Customer.
• The Bank shall not be responsible for the performance, accuracy of data or quality of services provided by Cleartax.
• The Bank does not guarantee uninterrupted access to the Offer or the Cleartax platform. Service availability shall be subject to any technical glitches, maintenance of website or other unforeseen or unavoidable circumstances.
• The Bank shall not be liable for any unauthorized access of confidential information, data breach, or misuse or misrepresentation of customer information or including any breach of cyber security occurring at Clear Tax end or any other related third-party service provider’s end. Customers are advised to review Cleartax’s privacy and data protection policies before availing the services.
• Any queries or complaints regarding the services availed under this Offer should be directed to Cleartax’s customer support on its official platform. The Bank shall not be responsible for resolving service-related issues.
• For any queries regarding the Offer, customers can write to - kaushiki.singh@clear.in; (Offer - specific), arunima.jamwal@clear.in (General queries)
• Live chat support is being available from 10:00 AM to 7:00 PM on working days.
• The discount Offer is valid until 31st December 2025.
• Offer prices are exclusive of GST.
• The Offer cannot be clubbed with any other Offer of the Bank.
• Users are bound by the terms of usage and privacy policy of www.Cleartax.in while availing the Offer.
• Any dispute between the Customer and Cleartax shall be subject to the exclusive jurisdiction of Bangalore courts only.
• Fill in the required details and proceed to checkout by applying the exclusive coupon code.
• A relationship manager is assigned within 48-72 hours, and the tax experts file the ITR on behalf of the customer.

A. In case of ITR-Filling service -The customer queries, complaints, disputes will be addressed by the following levels at the service provider’s end:

B. In case of any query/issue related with Utkarsh Small Finance Bank -The customer queries, complaints, disputes can be addressed at: