World class Internet banking experience in just few steps

There are two ways for a customer to access our CIB (Corporate Internet Banking) site:

1. One can visit the link mentioned this: https://corporatenetbanking.utkarsh.bank/corporate/prelogin

2.

3. A new page with the link https://www.utkarsh.bank/corporate-login-new opens up wherein one needs to click onto CONTINUE TO LOGIN option given at the bottom centre of the page

4. Corporate Internet banking page with the link
https://corporatenetbanking.utkarsh.bank/corporate/prelogin pops up

Corporate Customer can visit any Utkarsh Small Finance Bank branch for availing Corporate Internet Banking facility and submit duly filled forms accompanied with necessary annexures, wherever required.

All forms and annexures are available at our respective branches.

Following facilities can be enjoyed by Corporate Customer through CIB:

You can specify and set the user level limit. As per transaction upper limit needs to be set up by filling up the Corporate Internet banking form for each of the authorized user/ approver
Normally, an upper limit of Rs 25 Lacs is given on request but the limits can be increased based on the approvals which needs to be taken by the branches

No. Currently, Corporate Internet Banking is provided free of cost to all our corporate customers.

There could be various reasons:

CIB has a two-tiered login wherein every corporate customer is issued a Group ID and all users under that corporate will be issued a Login ID.
In order to access CIB, a user must enter both the Group ID and Login ID.

Yes. Both IDs are case sensitive.

On successful creation of Group ID and User ID from Bank's end, users will get their login password and authorization password on their registered mail id in password protected file.
On first time login, system will prompt user to set new login password and authorization password.

The possible reasons could be:
1. You have not entered the new password correctly
2. After 5 unsuccessful attempts, access to Net Banking has been disabled for security reasons.
A) For regeneration of login password, one needs to click onto the FORGOT PASSWORD option given on the login page of CIB
B) You are requested to fill the request form for authorization password regeneration and submit it to the nearest branch
Do contact the branches for any support.

The security of your accounts is our top priority. Utkarsh Small Finance Bank uses the latest technology with robust security methods, including 128-bits SSL encryption, firewalls, and access blocking in case of repeated incorrect password entry, to ensure the security and confidentiality of your personal and financial information.
Other features include a separate login ID, password that only you will know, which even the Bank employees will not have access. Back and Forward buttons are disabled so that nobody will be able to use the same for security reasons. If the screen is not used for 5 minutes, it automatically logs you out from Corporate Internet Banking. Additionally the security image and message also helps you know you are logging in to the Utkarsh Small Finance Bank Corporate Internet banking.

At the time of first time login, customer will be asked to select secured image and secure message for the first time. This secure image and secure message will be displayed to customers when he will enter their correct Group ID & User ID.

Yes. User can change their Secure Message and Secure Image through setting option in your login ID.

No. of user ID creation depends on the requirement of corporates. They can request Bank to add or delete user ids as per their requirement.

Customer can submit their request for addition/ deletion of user ids through filled CIB form at any Utkarsh Small Finance Bank's branch.

No. All users should have unique mobile no and e-mail id.

Customer can opt for authorization level as per their business requirement. Currently, customer can opt up to 2nd level of authorization.

FIVE invalid attempt will lock your User Id. To unlock your user id you may contact your nearest Utkarsh Small Finance Bank's branch or contact call center at 18001239878 or mail at customercare@utkarsh.bank

A corporate can select to assign one of the following roles for a user id

Following are the contact information: Help Desk (General Internet Banking Queries): Toll Free Telephone No: 18001239878, 1800 208 1788(Availability- 24*7) E-mail ID: customercare@utkarsh.bank