Comprehensive Notice Board

Details of Nodal Officers -

North I Zone :
Name : Binu Mathew
Address :Asset Office, 2nd Floor, Property Bearing No. 40/5, BP-5, West Patel Nagar, New Delhi: 110008
Email : [email protected]
Phone No. : 011-69272108,9001777002

North II Zone :
Name : Amit Kumar
Address : Agra Branch: Shop No., G-12/B-12, Friend Wasan Plaza, Sanjay Place, Agra, Uttar Pradesh, India,Pin-282002
Email : [email protected]
Phone No. : 917485807701

East Zone:
Name : Saptadeep Guha
Address : 7th Floor, Megatherm Tower, Plot No-L1, Block-GP, Electronics Complex, Sector-5, Salt Lake City, Kolkata-700091
Email : [email protected]
Phone No. : +91-9151037405

West Zone/South Zone :
Name: Daniel Francis Low
Address: 1st floor, BEST Commercial Building ,Near Ambedkar Garden, Chembur, -East Mumbai -400071
Email : [email protected]
Phone No. : +91 8793030307

If your query remains unresolved with our grievance redressal, you may approach the Principal Nodal Officer (PNO) Mr. Sankha Basu, Utkarsh Small Finance Bank Limited, S-24/1-2, 2nd Floor, Mahavir Nagar, Orderly Bazaar, Varanasi, Uttar Pradesh, PIN -221002. Call: 0542-7109115 / +91-8189043404, Email: [email protected] ,for all zone .

Incase the issue remains unresolved post discussion with our Principal Nodal Officer (PNO), you may click here to raise the issue with our management team.

Further in case you are not satisfied with the resolution provided by the Bank, you may approach the Office of the Banking Ombudsman, Reserve Bank of India to lodge a complaint at Complaint Management System Portal( and /or write to RBI CRPC, Chandigarh, Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017 or Call toll free number – 14448”. Also you may lodge your grievances at the following email address of the office of the Banking Ombudsman.