Comprehensive Notice Board
Details of Nodal Officers -
North & South::
Name : Abhishek Verma
Address : Zonal Office: 3rd Floor, Unit No 5 & 6, Plot No 28/35, Princeton Business Park, Ashok Marg, Hazratganj, Lucknow - 226001
Email : nodal.officer@utkarsh.bank
Phone No. : 9151037372
East & West::
Name : Saptadeep Guha
Address : Zonal Office: 7th Floor, Megatherm Tower, Plot No-L1, Block-GP, Electronics Complex, Sector-5, Salt Lake City, Kolkata-700091
Email : nodal.officer@utkarsh.bank
Phone No. : 9151037405
Call Timing: Monday to Saturday, 9:30 am to 6:30 pm (excluding Sundays, public holidays, 2nd & 4th Saturdays.)
If your query remains unresolved with our grievance redressal, you may approach the Principal Nodal Officer (PNO) Mr. Sankha Basu, Principal Nodal Officer, Utkarsh Small Finance Bank Limited, Utkarsh Tower, 2nd floor, NH-31 (Airport Road), Sehmalpur, Kazi Sarai, Harhua, Varanasi, Uttar Pradesh, PIN -221105. Call Timing: Monday to Saturday, 9:30 am to 6:30 pm (excluding Sundays, public holidays, 2nd & 4th Saturdays.) Call: 0542-7109115, Email: pno@utkarsh.bank ,for all zone .
Incase the issue remains unresolved post discussion with our Principal Nodal Officer (PNO), you may click here to raise the issue with our management team.
Further in case you are not satisfied with the resolution provided by the Bank, you may approach the Office of the Banking Ombudsman, Reserve Bank of India to lodge a complaint at Complaint Management System Portal(https://cms.rbi.org.in) and /or write to RBI CRPC, Chandigarh, Reserve Bank of India, 4th floor, Sector 17, Chandigarh, 160017 or Call toll free number – 14448”. Also you may lodge your grievances at the following email address (CRPC@rbi.org.in) of the office of the Banking Ombudsman.
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